Susana Cortés

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Courses

1
Questionnaire: Team Players
Expires After: Does not Expire

Find out what kind of team player you are.

2
Questionnaire: Time Management
Expires After: Does not Expire

Understand your own Time Management style and the different styles in relation to the interaction between people and tasks.

3
Questionnaire: Assertiveness
Expires After: Does not Expire

Assess your own assertiveness level and the manner in which you choose to influence others.

4
Train The Trainer Refresher (Level 1) Theory
Expires After: Does not Expire

Description

To refresh your training techniques and skills, and gain a better focus on individual participants needs with the ability to facilitate learning. This training includes the basics material for Trainers to refresh their application of training methodology, presentation skills, training management and training delivery.

Course to be completed at your own time and pace.

Suitability

  • Trainers who already have a full Progress International Train The Trainer (Level 1) certification and want to proceed with Train The Trainer (Level 2).
  • Cruise Industry professionals holding the on board positions, such as Learning Officers, Human Resources Director, Head of Department, Managers and Supervisors, and  who already completed the Train The Trainer (Level 1) in the past and want to proceed with Train The Trainer (Level 2).
  • People holding Managerial and Supervisory positions and are eligible to fast track Train The Trainer (Level 1) certification.

Course Content

  1. Personality Shapes
  2. Learner Types
  3. Learning Cycle
  4. Group Dynamics
  5. Motivation
  6. Assertive Approach
  7. Time Management
  8. Presentation Skills
  9. Training Preparation & Setup
  10. Training Methodology

Once completed, you are required to take the final assessment in the form of an online test.

Certification

Progress International Train The Trainer (Level 1) Refresh Theory certificate will be issued after successful completion of the theoretical assessment with minimum accepted result of 80%.

5
Train The Trainer (Level 1) Theory
Expires After: Does not Expire

Description

To develop a Professional Trainer career it is of vital importance to fully understand the concept of how people learn, master your training techniques and skills, develop the better focus on individual participants needs with the ability to facilitate learning. This training includes the basics for Trainers: application of training methodology, presentation skills, training management and training delivery.

Course to be completed at your own time and pace.

Suitability

  • New trainers who desire to become a professional.
  • Cruise Industry professionals holding key positions on board, such as Learning Officers, Deck & Engine Officers, Managers and Supervisors.
  • People holding positions related to Training, Learning and Development, Coaching and Mentoring.
  • Managerial Positions that require the skill of training staff.
  • People holding positions or roles that demand the presenting information to different group types and sizes.
  • Sales professional that desire to articulate key messages
  • People who generally would like to improve their skills and knowledge.

Course Content

  1. Personality Shapes
  2. Learner Types
  3. Learning Cycle
  4. Group Dynamics
  5. Motivation
  6. Assertive Approach
  7. Time Management
  8. Presentation Skills
  9. Training Preparation & Setup
  10. Training Methodology

Once completed, you are required to take the final assessment in the form of an online test.

CertificationProgress International Train The Trainer (Level 1) Theory certificate will be issued after successful completion of the theoretical assessment with minimum accepted result of 80%.

6
Demo
Expires After: Does not Expire

In this area any kind of content can be added: an introduction to the course, pictures or videos.

Click on Module 1 to start.

7
Health & Food Safety HACCP
Expires After: Does not Expire

Welcome and thank you for this proactive move to enrich your knowledge on Health & Food Safety through the processes of HACCP.

To succeed in Food & Beverage Industry career, it is of vital importance to fully understand the Food Safety and Hygiene requirements applicable within your working environment. Knowledge of HACCP principles will further develop your knowledge, as well as help you to better focus on particular needs of your working place.

This training includes the basics for Food Handling positions requiring the correct knowledge of hygiene, food handling and food safety.

This course is ideally suited to:

  • People who would like to start a professional career within the food industry.
  • People already holding positions related to Food Handling and generally would like to improve or refresh their knowledge.
  • People that handle food or are involved in food-related operations.
  • Hospitality and Hotel industry professional holding a food handling positions and working in Restaurant, Bar, Kitchen and Room Service.
  • Cruise Industry Food & Beverage professionals holding a food handling positions on board and working in Restaurant, Bar, Galley and Room Service Departments.
  • Employees in contact with customers or cleaning of any nature.
  • People who generally would like to improve their skills and knowledge.

Course consists of 1 Theoretical Module

To be completed individually at your own time.

Theoretical assessment consisting 50 questions on the covered topics:

  1. Food Safety Management & HACCP
  2. Sanitary Facilities and Equipment
  3. Microbiological Contaminants
  4. Conditions for Bacteria Growth
  5. Major Foodborne Illnesses
    1. Bacteria
    2. Foodborne Intoxications
    3. Toxin-mediated Infections
    4. Viral Foodborne Illnesses
    5. Parasite Foodborne Illnesses
  6. Fungi
  7. Plant Toxins
  8. Allergens
  9. Food Safety
    1. Safe Food Handling
    2. Thermometers
    3. Purchasing
    4. Receiving
    5. Storing
    6. Preparing
    7. Cooking
    8. Cooling
    9. Holding
    10. Serving
  10. Cleaning and Sanitizing
  11. Integrated Pest Management
  12. Food Safety Regulations and Standards

CERTIFICATION

  1. Progress International Certification  – issued after successful completion of the theoretical assessment with minimum accepted result of 80%.
  2. Only maximum 3 exam attempts are acceptable to be certificated.
  3. Candidates who did not pass the exam the 3rd time, can contact us to understand the reason and find a positive mutual solution.